STEP 1 - Locate an 4 gig flash drive (At least 4 gigs)
STEP 2 - Next, go to Google's Chromebook recovery page [Click Here]
STEP 3 - Locate the recovery bottom located on the bottom of your Chromebook. Turn on your Chromebook while pressing the recovery button with a small paperclip. (You may need to Google your model to find the location of this button or [Click Here] for Samsung.
STEP 4 - Upon restart, the a message will appear letting you know that no OS can't be found (Chrome OS is missing or damaged) along with the a model code. Copy this code down because it will be needed during the building of your recovery drive.
STEP 5 - Click on the following link to download the recovery tool [Click Here]
STEP 6 - Run the recovery tool on your PC and follow the instructions. During this process you will need the model code.
STEP 7 - Run the tool and follow the instructions that appear on your screen.
STEP 8 - Once the recovery flash drive has been created, restart your device again using STEP 3, once the missing or damaged message appears, insert the flash drive and follow the recovery instructions. After the recovery has taken place, the device will restart and you should be good to go.
What we experienced was a quick and painless recovery. Because our files are always being backed up to our team Google drive, we picked right up from where we left off. Also, all of our Apps and Extensions were still in place. Something we never experienced in the Mac or PC world.
